Hello
frankly and I repeat, frankly I don't understand where is the problem:
tackle one by one the cases:
-customers complain about the size of the bar? Attaching photos? Well, the width and international students, i can take responsibility for them, i? But this is a problem from reimbursement?
- the arts have done surveys on the ceiling of the 1700,And not to leave the hole have put the paper "Please note masking-tape patch on ceiling, size of bar" this and reimbursement of a night? I affect the sleep of the customer? CAN I TOUCH A WORK OF FINE ARTS'
- what they call wallpaper with fake flowers, it is called " contemporary art" but perhaps their target is more low and do not understand,And this also affect the holiday much to ask for a refund?
- hairdryers, Johnson, and in international standards, the customer holding the hair dryer running has overloaded the resistance, from here the smell of burning, the screw that secures the handle not focuses precisely nothing, ask a common electrician, and then is useless that they say lies,I ask how does a hair dryer to a electrician.
- the staff of the hotel has made no point on the situation on the danger of fire, let's detach the pins before, perhaps the customer has been left to go to outsource too hasty.
- the girl at the desk and owner of the property, speaks english so fluently as his collaborators.
Now, kindly,None of the cases in question has the prerequisite to ask for a free, we pray for kindness to close the case.
Thanks
For attention
Buonlavoro
Nicola
Eva'S rooms
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